At Evermore Software, we understand the importance of robust bug free software. But mistakes do happen. We are committed to solving these problems as fast as possible and we make this guarantee:
If you experience a software problem, and our development team can reproduce the error, Evermore Software agrees to use reasonable commercial efforts to correct or provide a usable solution in forthcoming product upgrades.
Please send us the errorlog.txt file, stored under the file directory C:\EIO_Binders\log -- or the disk drive and the subdirectory where you installed EIOffice.
If your data is NOT sensitive, it will also help us locate and resolve problem if you send us your data file. Any data sent to us will be kept strictly confidential.
To help us solve your problem as fast as possible, please provide us with the following information:
|