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Site: Home » Support » Priority Bug Support
Priority Bug Support

At Evermore Software, we understand the importance of robust bug free software. But mistakes do happen. We are committed to solving these problems as fast as possible and we make this guarantee:

If you experience a software problem, and our development team can reproduce the error, Evermore Software agrees to use reasonable commercial efforts to correct or provide a usable solution in forthcoming product upgrades.

Please send us the errorlog.txt file, stored under the file directory C:\EIO_Binders\log -- or the disk drive and the subdirectory where you installed EIOffice.

If your data is NOT sensitive, it will also help us locate and resolve problem if you send us your data file. Any data sent to us will be kept strictly confidential.

To help us solve your problem as fast as possible, please provide us with the following information:

Name and version of your Operating System
Maker and model number of your PC
Other Software that is running on your computer
An exact description of how the problem can be reproduced, or how it occurred
The application the bug occurred in (Spreadsheet, Word Processor, or Presentation Graphics)
Describe the bug in detail:
Your Email:
code:  
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“EIOffice made it ridiculously easy to create live links between documents and document types. If you want to plug the result of a spreadsheet calculation into a document or presentation, all you have to do is"copy" the spreadsheet cell and "paste as link" into the document or presentation. Once you create the link, it is nearly impossible to break it.”

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